Collector

Title:

Collector

Сlassification:

Full time

Reports to:

Main responsibilities:

  • Collection of overdue debts from individuals in pre-trial procedure and / or by court decision:
  • Conducting telephone conversations with debtors about debt repayment;
  • An explanation of the structure of arrears, the terms of the loan agreement, the consequences of incomplete and / or late payment;
  • Collection, analysis and examination of information, materials, documents necessary for debt collection;
  • Consultations on debt repayment methods;
  • Participation in activities aimed at finding the borrower and establishing contact with him;
  • Motivation of the borrower to pay the debt;
  • Leveling of conflict and aggression of the borrower;
  • Identification of fraudulent transactions;
  • Reporting;
  • Implementation of management plans and tasks.

Main requirements:

  • Higher/Secondary education in finance or law
  • Previous work experience in customer service, sales, collections or related field.
  • Excellent knowledge of collection processes.
  • Outstanding phone etiquette.

Skills:

  • Clear diction and well-delivered speech;
  • Ability to resolve conflict situations;
  • Excellent negotiation and persuasion skills;
  • Excellent verbal communication, negotiation and people skills.

Languages:

  • Uzbek-fluent
  • Russian – professional

Please, send your CV via email: job@tbcbank.uz

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© 2020 JSCB "TBC BANK" License #86, 11.04.2020