Cards Operations Lead

Title:

Cards Operations Lead

Сlassification:

Full time

Reports to:

Main responsibilities:

  • Minimum of a Degree (Banking, Finance or related area)
  • Post graduate degree (MBA desirable)
  • Uzbek, Russian and English languages;
  • Solid knowladge of MS Office;
  • Knowledge of relevant laws, regulations, instructions, processes and procedures;
  • 5 years’ experience with-in the banking card business
  • Mininum 3 years of managarial experiance in Banks or financial institutions;
  • Experience with both Credit and Debit cards would be a strong advantage;
  • Working experiance with Visa, Mastercard and other global vendors in the field would be an advantage;
  • Specialized knowledge of ATM and Kiosks operations and maintenance
  • Strong Digital Payments and Cards expertise recommended

Main requirements:

  • Active participation in new product development and launching.
  • Establish, monitor and improve plastic cards and settlement systems in the Bank.
  • Build an ATM, ADM and Kiosks network and manage effectively
  • Develop seamless relationships with all key stakeholders (processing centers, VISA, Mastercard, Sales, Risk, Legal & Compliance, IT & Operations, Marketing etc.) in order to ensure smooth running of the plastic cards and settlement business/processes.
  • Manage chargebacks, POS terminal registrations and reconciliations.
  • Maintain good relations with the third-party partner to ensure maximum benefit is gained for both the partner and the Bank.
  • Solid fraud management knowledge and working experience.
  • Lead the team to deliver superior results while providing an outstanding customer experience
  • Establish and manage a relationship with correspondent banks
  • Manage in-country and country to country money transfers and transactions;
  • Maximize automation level of transactions while increasing their efficiency and accuracy
  • Create effective system to discover operational risks ASAP and minimize them
  • Negotiate partner banks about with credit lines etc.
  • Create and update when needed department’s effective policy
  • Work to Increase customer satisfaction level on a regular basis
  • Manage and control balance on correspondent accounts
  • Monitor and control document flow and operations and transit accounts

Skills:

  • Innovative
  • Open
  • Team worker
  • Direct
  • Sense of urgency
  • Fast

Languages:

  • Russian
  • English

Please, send your CV via email: job@tbcbank.uz

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© 2020 JSCB "TBC BANK" License #86, 11.04.2020