Call Center Specialist

Title:

Call Center Specialist

Сlassification:

Full time

Reports to:

Main responsibilities:

  • Information and reference services by telephone of current and potential customers of the Company;
  • Data collection on oral requests from customers;
  • Making additions and changes to customer credentials and changing the composition of the Bank's services upon oral requests of customers;
  • Providing information about the products and services of the company;
  • Documentation of applications and orders;
  • Independent processing and control of customer requests;
  • Using all the necessary software properly and in accordance with the instructions;
  • Knowledge of sales techniques, work with cold calls.

Main requirements:

  • Secondary education
  • Experience in a similar position - from 6 months
  • Knowledge of Microsoft Office programs
  • Customer focus
  • Stress resistance
  • Goodwill

Skills:

  • Innovative
  • Open
  • Team worker
  • Direct
  • Sense of urgency
  • Fast

Languages:

  • Russian – fluent
  • Uzbek - fluent

Please, send your CV via email: job@tbcbank.uz

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