Head of Front-Office Network

Job description

Main responsibilities

  • Organization of the branches work

  • Directing all operational aspects including customer service, human resources, organization of sales in accordance with the bank’s objectives

  • Everyday control of the branches performance

  • Providing training and motivation for branch teams

  • Settle customers satisfaction issues promptly

  • Achieve goals and metrics of sales

  • Adhere to high ethical standards, and comply with all regulations

  • Organization of the reporting processes


Primary requirements


  • Higher education

  • Proven experience in teams management

  • Background in sales

  • Background in service organization

  • Proficiency in MS Office

  • Proficiency in Russian, Uzbek, English (desirably)

  • Leadership skills

  • Communication and presentation skills


Please send your CV to job@tbcbank.uz

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